Terms & Conditions for moja77

In these Terms & Conditions, the following definitions apply unless the context expressly requires otherwise:

• "Platform" means the moja77 website accessible at https://moja77.bet, including all associated sub-pages, mobile interfaces, and services offered therein.
• "Account" means the registered player account created by an individual upon completing the moja77 registration process.
• "Player" or "You" means any individual who accesses, browses, registers on, or uses the Platform in any capacity.
• "moja77", "We", "Us", or "Our" refers to the operator of the Platform and all affiliated entities responsible for delivering the services described herein.
• "Services" means casino games, sports betting, live dealer games, crash games, and all other interactive entertainment products available on the Platform.
• "Bonus Funds" means any promotional credits, free bets, reload bonuses, or other non-cash incentives credited to a player's account by moja77.
• "Real Money Balance" means funds deposited directly by the Player using an approved payment method, excluding Bonus Funds.
• "Wagering Requirement" means the number of times a bonus amount must be wagered before it or any associated winnings become eligible for withdrawal.
• "KYC" means Know Your Customer — the identity and age verification process required under these Terms.
• "BST" means Bangladesh Standard Time, UTC+6, which is the reference time zone for all time-sensitive provisions in these Terms.

References to the singular include the plural and vice versa. Headings are for convenience only and do not affect the interpretation of these Terms.

By accessing the Platform or creating an Account, you acknowledge that you have read these Terms & Conditions in full and agree to be legally bound by them. If you do not agree with any provision of these Terms, you must immediately cease using the Platform and close your Account.

moja77 reserves the right to amend, modify, or update these Terms at any time without prior individual notice to Players. The revised Terms will be published on this page with an updated effective date. Continued use of the Platform following any such amendment constitutes your acceptance of the revised Terms.

These Terms constitute the entire agreement between you and moja77 with respect to your use of the Platform and supersede all prior agreements, representations, warranties, and understandings of any kind, whether written or oral, relating to the subject matter hereof.

Access to and use of the Platform is strictly restricted to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times thereafter:

• You are at least 21 years of age. moja77 does not permit players under 21 to register, deposit, or participate in any game or betting activity on the Platform.
• You are residing in or accessing the Platform from a jurisdiction in which online gambling is not expressly prohibited by applicable local law.
• You are acting on your own behalf as a natural person and not as an agent, nominee, or representative of any third party.
• You are not a current employee, contractor, officer, director, or close family member of any employee or contractor of moja77 or any of its affiliated game providers.
• You have not previously been self-excluded or banned from the Platform under the Responsible Gaming provisions of these Terms or any prior version thereof.

moja77 reserves the right to request documentary proof of age and identity at any point. Until such verification is completed to our satisfaction, moja77 may suspend withdrawals, restrict gameplay, or close the Account in question. Acceptable identity documents include a valid National Identity Card (NID), passport, or any government-issued photographic identification recognised in Bangladesh.

To access the Services, you must create an Account by completing the registration process and providing accurate, complete, and current information as requested. You warrant that all information submitted during registration and at any subsequent time is truthful and not misleading.

One Account Policy: Each player is permitted to hold only one (1) registered Account on the Platform. The creation of duplicate, secondary, or multiple accounts — whether under the same or different personal details — is strictly prohibited. moja77 will close all duplicate accounts and may confiscate any associated balances without notice.

Account Security: You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. moja77 will not be held liable for any loss or damage arising from your failure to safeguard your credentials. You must notify moja77 immediately at [email protected] if you suspect any unauthorised access to your Account.

Account Accuracy: You must keep your registered contact details — including your mobile number associated with your bKash or Nagad account — up to date at all times. moja77 uses these details for payment processing and security communications. Failure to maintain accurate contact information may result in delayed withdrawals or temporary Account restrictions.

moja77 reserves the right to carry out identity verification checks at any time, including at the point of registration, first withdrawal, or when account activity suggests a risk of fraud or money laundering. Players who fail to cooperate with such checks within the time frame specified by moja77 may have their Account suspended pending resolution.

All financial transactions on the Platform are conducted in Bangladeshi Taka (৳). moja77 does not accept foreign currency deposits and does not perform currency conversion services.

Accepted Deposit Methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. Additional methods may be made available from time to time, as displayed in the cashier section of the Platform.

Minimum Deposit: The minimum single deposit amount is ৳100. Deposits below this threshold may be rejected by the payment processor without notice.

Withdrawal Processing: Withdrawal requests are processed to the same payment method used for the corresponding deposit, where technically feasible. moja77 targets a processing time of approximately 15 minutes for bKash and Nagad withdrawals, though actual processing times may vary depending on third-party provider availability and the status of your KYC verification.

Withdrawal Conditions: Withdrawals will only be approved where the following conditions are met:

• The Player's KYC verification is complete and approved.
• The Player's Account is in good standing with no active fraud investigation.
• Any applicable wagering requirements on Bonus Funds associated with the requested balance have been fully satisfied.
• The withdrawal amount meets or exceeds the minimum withdrawal threshold displayed in the cashier at the time of the request.

moja77 reserves the right to request additional documentation before processing any withdrawal that it deems unusual in size, frequency, or origin. Suspicious transaction activity may be reported to the relevant authorities in accordance with applicable anti-money laundering obligations.

Player funds held in a moja77 Account are kept separate from moja77's operational funds. Your Real Money Balance represents funds that belong to you and are held on your behalf for the purpose of participating in the Services.

moja77 does not pay interest on Account balances. Funds held in an Account are not a banking deposit and do not benefit from any government deposit protection or guarantee scheme.

Inactive Accounts: An Account is considered inactive if there has been no login activity for a continuous period of twelve (12) months. moja77 reserves the right to apply a monthly administrative fee of ৳100 to inactive Account balances to offset the cost of maintaining the Account. Where an inactive Account balance reaches zero, the Account may be closed. Players may reactivate their Account at any time by logging in and contacting support.

moja77 offers a variety of bonuses and promotional offers to eligible Players from time to time. These may include welcome bonuses, reload bonuses, free bets, cashback offers, seasonal promotions tied to events such as Eid, BPL season, or Pohela Boishakh, and VIP loyalty rewards. The following general conditions apply to all bonuses unless a specific promotion's terms state otherwise:

• Bonuses are available to eligible Players aged 21 and above who hold a verified moja77 Account.
• Each bonus offer may only be claimed once per Player, per household, per IP address, and per payment method unless explicitly stated otherwise.
• Bonus Funds are subject to a wagering requirement. The applicable wagering multiple for each promotion is stated in the promotion's specific terms page. Until wagering requirements are met, Bonus Funds and any winnings derived therefrom are not eligible for withdrawal.
• Wagering contributions vary by game type. Slots typically contribute 100% toward wagering requirements. Live casino games, table games, and sports bets may contribute at a lower rate as specified in each promotion's terms.
• moja77 reserves the right to withdraw, modify, or cancel any bonus offer at any time, including where there is evidence of bonus abuse, collusion, or exploitation of a system error.
• Where a Player requests a withdrawal before completing the wagering requirement on an active bonus, moja77 may remove the Bonus Funds and any associated winnings from the Account balance prior to processing the withdrawal.

moja77 takes a zero-tolerance approach to bonus abuse. Activities including but not limited to placing bets on both sides of a market to guarantee a low-risk outcome, using promotional funds in a manner inconsistent with the spirit of the offer, or coordinating with other players to exploit bonuses will result in the cancellation of all bonuses and may result in permanent Account closure.

The rules governing individual casino games and sports betting markets are set by the respective game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and, where applicable, by moja77's own sportsbook rules. Players are responsible for familiarising themselves with the applicable game rules before placing any wager.

System Errors: In the event of a technical fault, system error, or network disruption that affects the outcome of a game or bet, moja77 reserves the right to void the affected wager and return the staked amount to the Player's Account. moja77 is not liable for any loss of potential winnings arising from such events.

Voided Bets: A bet or wager may be voided at moja77's reasonable discretion where there is evidence of a pricing error, data feed failure, or event cancellation. In the case of a voided bet, the original stake amount will be returned to the Player's Account.

Maximum Winnings: moja77 may impose maximum single-bet winnings limits on specific game categories or markets. Where applicable, these limits are displayed within the relevant game interface or sportsbook market. Winnings exceeding the stated limit will be capped at the maximum amount regardless of the mathematical payout calculated by the game engine.

The following activities are strictly prohibited on the Platform. Engaging in any prohibited activity may result in immediate Account suspension, forfeiture of balances, and reporting to relevant authorities:

• Using the Platform for any unlawful purpose, including money laundering, financing of prohibited activities, or fraud.
• Registering an Account using false, misleading, or stolen identity information.
• Attempting to access another Player's Account without authorisation.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform or gain an unfair advantage in any game or betting market.
• Exploiting software bugs, game glitches, or pricing errors for financial gain. Any winnings obtained as a result of such exploitation will be voided.
• Engaging in collusion with other Players, including sharing game state information in live dealer games to coordinate outcomes.
• Providing your Account credentials to any third party or allowing any third party to use your Account, regardless of whether a financial arrangement exists between you and that third party.
• Engaging in any form of aggressive, abusive, threatening, or discriminatory communication directed at moja77 staff or other Players through any channel including support chat.

moja77 is committed to promoting responsible gaming practices. We provide a range of tools designed to help Players maintain control over their gambling activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. Players are encouraged to use these tools proactively. Full details of all available responsible gaming tools are provided on our Responsible Gaming page.

If you feel that gambling is negatively affecting your finances, relationships, or mental wellbeing, you are strongly encouraged to contact our support team at [email protected] and request a self-exclusion or cooling-off period. moja77 will act on all such requests promptly and in confidence.

Players who have self-excluded from the Platform must not attempt to circumvent their self-exclusion by creating new Accounts. Any Account created in violation of a self-exclusion will be closed immediately and any balance forfeited.

All content on the Platform — including but not limited to text, graphics, logos, button icons, images, game interfaces, software, and compilations thereof — is the exclusive property of moja77 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You must not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Platform without the prior written consent of moja77.

Game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective studios and is subject to their own licensing terms.

moja77 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By creating an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

moja77 will not sell, rent, or disclose your personal data to unaffiliated third parties for their own marketing purposes without your explicit consent, except where disclosure is required by applicable law, a court order, or a regulatory authority with jurisdiction over moja77's operations.

To the maximum extent permitted by applicable law, moja77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption — arising out of or in connection with your use of, or inability to use, the Platform or the Services.

moja77's total aggregate liability to any Player in connection with any single claim or series of related claims shall not exceed the total amount deposited by that Player in the twelve (12) months immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude moja77's liability for fraud, gross negligence, or any other liability that cannot be excluded by applicable law.

moja77 reserves the right to suspend, restrict, or permanently close any Account at any time and without prior notice where it has reasonable grounds to believe that:

• The Player has violated any provision of these Terms & Conditions.
• The Player's Account has been used for fraudulent, illegal, or abusive activity.
• The Player has provided false or misleading information during registration or KYC verification.
• The Player is under 21 years of age.
• Continued operation of the Account poses a risk to moja77, other Players, or third parties.

A Player may request voluntary Account closure at any time by contacting [email protected]. Upon Account closure, any outstanding Real Money Balance — after deduction of applicable fees and forfeiture of Bonus Funds — will be returned to the Player via the most recent approved withdrawal method, subject to the completion of all outstanding KYC requirements.

If you have a complaint regarding any aspect of the Services, you should first contact moja77's customer support team at [email protected], providing full details of your complaint including your Account username, the date and time of the relevant event, and a description of the issue. moja77 aims to acknowledge all complaints within 24 hours BST and to resolve them within five (5) business days.

Where a complaint cannot be resolved through the internal support process, moja77 may, at its discretion, refer the matter to an independent dispute resolution mechanism. Players retain all rights available to them under applicable law and are not required to exhaust any alternative dispute resolution process before pursuing legal remedies.

These Terms are governed by the laws applicable to moja77's operating jurisdiction. Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

moja77 may revise these Terms & Conditions at any time. The most current version will always be available on this page, identified by the effective date displayed at the top. It is your responsibility to review these Terms periodically. Where a material change is made to these Terms, moja77 will endeavour to notify registered Players via the email address or mobile number on file. However, the absence of such notification does not affect the validity or enforceability of the revised Terms.

If you have any questions, concerns, or requests relating to these Terms & Conditions, you may contact moja77 using the following details:

• Support Email: [email protected] (plain text — not a clickable link)
• Support Hours: Available 24 hours a day, 7 days a week, with priority staffing between 19:00 and 00:00 BST (UTC+6).
• Response Target: All queries acknowledged within 24 hours; complex matters resolved within 5 business days.

For responsible gaming emergencies or self-exclusion requests, please mark your message with the subject line "RESPONSIBLE GAMING REQUEST" to ensure it is routed to the appropriate team immediately.